IT Supervisor

• Act as the first point of escalation for complex technical issues related to software, hardware, networking, and systems, and ensure issues are resolved promptly.
• Oversee the helpdesk system, maintaining tracking of recurring to imptove overall IT Support processes
• Provide training and guidance to staff on the use of hardware and software applicantions, ensuring emplotees understand ho to use tool effectively and securily
• Maintain all inventory of all hardwaee and software assets, ensuring that equipment is properly logged, tracked, and maintained for lifecycle management
• Implement and enforce security for software and hardware, forewalls, and data encryption to protect against data breaches or system vulnerabilities
• Document all IT Support activities, including troubleshooting steps, software/hardware configuration and identifying areas for improvement

• Bachelor degree (Teknik informatika)
• have experiences  4-8 experiences in related position
• Have supervisory & dependibility skil
• Good communication skill 

THR

BPJS

Medical reimbursement

Private insurance

Other benefit