KADEP CUSTOMER SERVICE-UNIT SURABAYA

Improve customer service experience, create engaged customers and facilitate organic growth

Take ownership of customers issues and follow problems through to resolution

Develop service procedures, policies and standards

Keep accurate records and document customer service actions and discussions

Analyse statistics and compile accurate reports

Maximum 37 Years Old

Candidate must possess at least Bachelor's Degree in Mass Communication or any field.

At least 3 Year(s) of working experience in Customer Service area/Customer Relation.

Able to handling complaints and provide feedback for tenant / Problem-solving skills.

Good Communication, Creative thinking, and able to come up with new ideas to improve customer service standards.

Work Location : Surabaya Town Square