Staff sales8

-Handle user inquiries and complaints through live chat/phone call/email

-Ensure user satisfaction through feedback and solution

-Inform user in case of website maintenance or any problems occurred

-Collaborate with internal team to handle complaints and other inquiries

Minimum of 1 year working experience in Customer Support or related fields. Fresh graduates from all majors are also welcomed to apply

Experience in handling user inquiries and complaints through live chat is a plus

People-oriented, proactive, and communicative

Good analytical and problem-solving skills

Good personality

Competitive salary + daily allowance

Private health insurance (outpatient, inpatient, maternity, dental)

Allowance for sports activities and glasses/contact lenses

Strategic office location, accessible by MRT

Flexible working hours and remote work culture

Notebook Ownership Program