Villa Host

Welcome guests and provide a personalized, warm experience Assist guests with requests, reservations, and villa services Coordinate with housekeeping, maintenance, and other teams to ensure guest satisfaction Monitor villa readiness and ensure all facilities are operational Handle guest complaints professionally and resolve issues promptly Provide information about local attractions, experiences, and services Maintain records of guest requests and feedback

Minimum 1 years of experience in hospitality, guest services, or a Butler role preferred Excellent communication and interpersonal skills Proactive, attentive, and detail-oriented Fluent in English (spoken and written) Professional, friendly, and guest-oriented attitude Flexible and able to work in Ubud, Bali