Business Manager: Field Marketing

Business & Performance Management

- Lead and manage the MPO business review process by analyzing performance data, identifying gaps, and recommending improvement initiatives.

- Drive the strategic planning process for the business unit to ensure alignment with company objectives.

- Evaluate and implement initiatives proposed by the holding company, coordinating with stakeholders for successful execution.

Team Management & Development

- Establish and facilitate structured one-on-one meetings with team members to encourage open communication, performance tracking, and professional growth.

Client Relationship Management

- Conduct regular business reviews with clients, covering project status, performance metrics, and improvement areas.

- Organize and lead client meetings, acting as the primary point of contact to ensure satisfaction and smooth communication.

- Cultivate and maintain strong, long-term client relationships.

Financial & Administrative Coordination

- Provide weekly updates and collaborate with the Finance Team to ensure alignment between financial goals and business objectives.

- Manage the invoicing process, ensuring timely and accurate delivery of invoices to clients each month.

Contracting & Compliance

- Initiate and oversee the creation of PKS for projects, ensuring document completeness, compliance, and accuracy.

- Manage the contracting process for project workers, working closely with HR and Legal to ensure adherence to company policies and regulations.

Requirements:

- Bachelor’s degree in Business Management, Industrial Engineering, Economics, or a related field.

- 2–4 years of experience in business operations, account management, project management, or a similar role—preferably in outsourcing, staffing, HR services, or manpower-heavy industries.

- Strong analytical skills with the ability to interpret data and generate actionable insights.

- Excellent communication and client management abilities.

- Proven experience collaborating with cross-functional teams (Finance, HR, Legal, Operations).

- Familiarity with contracting, compliance processes, and project documentation.

- Strong organizational skills with the ability to manage multiple priorities at once.

- Comfortable working in a fast-paced environment with shifting needs.

- Ability to lead discussions, facilitate meetings, and present business reviews effectively.

- Proficiency in spreadsheets, dashboards, and business analytics tools.

- Experience in MPO/outsource operations is a strong plus.

Working at Staffinc offers a strong balance of flexibility and growth through our hybrid working model, enabling effective time management and collaboration. You will gain valuable experience in a dynamic environment, working with a passionate team on impactful, innovative projects.

We also provide benefits to support your well-being, including a transportation allowance, health allowance after three months, and full coverage under BPJS Ketenagakerjaan and BPJS Kesehatan for your social security and healthcare needs.