Senior Strategy and Ops Analyst (Internal Digitalization)

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions; including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Description:

You will sit within the Corporate Strategy & Ops team and own the digitalization of internal operations end-to-end, from spotting where manual work and broken processes slow the business down, to shaping the solution, to shipping it. You define the what and why, prioritize the roadmap, and you're capable of building simple tools, MVPs, and prototypes yourself using AI-assisted vibe coding or low-code/no-code platforms. For anything heavier, you pair directly with Solution Engineers who take the build to production. You are the bridge between business stakeholders and the build.

• Operate as the product owner for internal tooling. Decide what gets built, in what order, and why, based on business impact.
• Get hands-on: Build simple tools, MVPs, and prototypes yourself using AI-assisted vibe coding or low-code/no-code platforms then hand off to engineers for production-grade builds when needed.
• Think from the user & customer perspective, designing for the people who actually run sales, CRM, finance, and ops every day.
• Treat internal stakeholders as customers: Discover the real problem before jumping to a solution.
• Focus on speed and impact, prioritizing the work that removes the most manual effort.
• Partner with business stakeholders across sales, CRM, finance, and ops to uncover pain points, then translate needs into clear product requirements, user stories, and scope.
• Rapidly build MVPs and prototypes yourself to validate ideas before committing engineering resources, using vibe coding or low-code/no-code platforms.
• Pair with Solution Engineer to scope, build, and ship internal tools and automation workflows to production.
• Run delivery as project lead such as track schedules, surface risks and blockers early, and keep cross-functional parties aligned.
• Define success metrics for each tool and measure adoption and impact post-launch and iterate to give better impact.
• Write clear documentation, SOPs, and intake/scoping criteria to standardize how internal solutions are requested, built, and maintained.
• Continuously challenge existing processes and propose better ways of working.

• 3+ years of experience in strategy, operations, product management, project management, or a related analytical/delivery role.
• Bachelor's degree in a quantitative, business, or technical discipline.
• Strong communication and stakeholder management skills, with the ability to translate between technical and non-technical audiences.
• Proven ability to design, scope, and deliver projects start-to-finish independently with minimum supervision.
• Hands-on capability with AI-assisted prototyping / vibe coding (e.g. Cursor, Next.js, Vercel, Supabase) and low-code/no-code platforms or a strong, demonstrated eagerness to get there fast.
• Product sense: Able to break ambiguous problems into clear requirements and prioritize ruthlessly.
• Bias toward rapid experimentation over perfection, with the judgment to balance speed vs scalability.
• Extreme comfort in an ambiguous, fast-paced, collaborative environment.