Job description
- Maintain high levels of customer engagement (including on-site meetings) with a focus on customer satisfaction and loyalty
- You will work with your accounts proactively to drive product adoption as well as act as the voice of clients
- Proactively spot and correct any issues that could affect customer satisfaction or retention
- Facilitate periodic reviews with customers, determining new requirements and further success through engaging and consultative discussions
- Continually gather feedback from our clients, then work directly with our product team to provide input on the product roadmap
Job requirements
- Maintain high levels of customer engagement (including on-site meetings) with a focus on customer satisfaction and loyalty
- You will work with your accounts proactively to drive product adoption as well as act as the voice of clients
- Proactively spot and correct any issues that could affect customer satisfaction or retention
- Facilitate periodic reviews with customers, determining new requirements and further success through engaging and consultative discussions
- Continually gather feedback from our clients, then work directly with our product team to provide input on the product roadmap
Benefits
- Maintain high levels of customer engagement (including on-site meetings) with a focus on customer satisfaction and loyalty
- You will work with your accounts proactively to drive product adoption as well as act as the voice of clients
- Proactively spot and correct any issues that could affect customer satisfaction or retention
- Facilitate periodic reviews with customers, determining new requirements and further success through engaging and consultative discussions
- Continually gather feedback from our clients, then work directly with our product team to provide input on the product roadmap
Job information
Education
Elementary School
Experience level
Associate
Minimum experience
2 years
Gender
No Qualification
Published date
05 Nov 2024