Social Media & Public Relations - LYD

This position will be responsible for assisting in gathering content for social media, in-venue engagement, in-venue KOM management and assisting in CRM responses and resolutions inside of the venue of Attika and La Casa Del Habano. The position will act as an ambassador for all daily and at our events, always in a spirited and professional manner, both internally and with the entire LYD community.

This role involves managing and growing social media engagement by interacting with relevant accounts daily—commenting, replying, liking posts, and saving quality user-generated content. The position includes monitoring hashtag trends, developing and responding to online reviews in coordination with venue managers. It also requires identifying and collaborating with influencers, tracking campaign results, and supporting events through creative marketing strategies. Additionally, the role includes in-venue guest interactions, gathering feedback, addressing service issues, and reporting insights to enhance overall customer experience.

• At Ability to use initiative in fast-paced / live-event environment.
• Reliable and good at hitting deadlines.
• Passionate about events (ideally with experience in producing them).
• Experience in social media and managing KOM.
• Excellent and proven administration skills.
• Outstanding communication skills both in Bahasa Indonesia and English.
• Multi-tasker & good problem solver.
• Sound knowledge of marketing, creative concepts and working within teams.

Basic salary, service charge, BPJS Kesehatan & Ketenagakerjaan, and meal allowance