Guest Relation Officer - LSR

The Guest Relation Officer will be responsible for welcoming guests, reservation management, communication with customers, phone etiquette, and providing excellent customer service. The GRO will also maintain a clean and organized environment to ensure a comfortable and enjoyable customer experience.

• Full high school education and completion of his or her chosen academics

• Two years of more of experience in a staff role or similar at restaurant / F&B industry

• Full knowledge of the operations of restaurant and bar procedures, set up and service in addition to the venue’s policies, any courses relating to further knowledge of restaurant service

• Very good command over written and spoken English

• And offering of local language and their customs is highly encouraged

• Excellent communicator with the ability to multitask

• Flexible working hours (non-office hours)

Basic Salary, Service Charge, and Meal Allowance, THR, and BPJS.