Job description
- Lead and manage strategic relationships with key accounts to strengthen partnerships and drive long-term business growth
- Develop and execute account strategies to achieve revenue targets, business objectives, and customer satisfaction
- Identify new business opportunities within existing accounts and expand customer portfolios through upselling and cross-selling
- Build and maintain strong relationships with key stakeholders and decision-makers to support business development
- Lead commercial negotiations, develop proposals, and manage pricing discussions to maximize business value
- Monitor account performance, sales progress, and customer engagement using data-driven insights
- Prepare account plans, sales forecasts, and performance reports to support strategic decision-making
- Collaborate with cross-functional teams to ensure effective service delivery and alignment with customer needs
- Address customer concerns, resolve escalations, and ensure a high level of customer satisfaction and retention
- Track market trends, customer needs, and competitor activities to identify growth opportunities and strengthen account strategies
- Lead account management activities and support team collaboration to achieve overall business targets
Job requirements
- Bachelor’s degree in Management, Finance, Communication, Technology, Science, Social Sciences, Public Administration, Vocational Studies, or a related field
- At least 4 years of experience in account management, key account management, or sales
- Strong account management and advanced selling skills
- Excellent communication, presentation, and negotiation skills
- Strong data-driven mindset with the ability to analyze account performance and identify business opportunities
- Proven ability to build and maintain strong customer relationships and manage strategic accounts
- Results-oriented mindset with a track record of achieving sales targets and business objectives
- Strong teamwork and collaboration skills with the ability to coordinate across functions
- Advanced English proficiency, both written and spoken
Benefits
- Private Insurance
- BPJS Kesehatan
- BPJS Ketenagakerjaan
Job information
Education
Bachelor Degree (S1)
Experience level
Mid Senior Level
Minimum experience
4 years
Gender
No Qualification
Published date
15 Oct 2026