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Staff - Customer Service
Season City - CS & DC
Probation
On Site
Rp 5.000.000 - Rp 5.350.000
6 headcount needed
Job description
- Reply to customer chat from the provided platform (marketplace)
- Proactive to follow up on pending orders, sales (unfinished orders) and shipping
- Ensuring all orders and customizable request are entered correctly
- Work closely with other customer service agents and divisions to ensure a cohesive and efficient customer service experience
- Confirm if any returned item or complaint
- Prepare for daily reports and daily cases
- Reply to customer reviews from available platforms
Job requirements
- Min. bachelor's degree from any major, max. 27 years
- Strong interpersonal communication skills and detail-oriented person
- Fast typing and basic computer skills
- Willing to work in shifts and has big interest working in an uptrend company
- Teamwork
Benefits
- Sales Commission
- Company Events
- Other Allowance
Job information
Education
Bachelor Degree (S1)
Experience level
Entry Level
Minimum experience
0 year
Gender
No Qualification
Published date
31 Jul 2024