Job description
- Lead the review, evaluation, and improvement of cross-departmental business processes.
- Approve and direct the development of policy documents, SOPs, and work instructions.
- Coordinate the identification and analysis of operational risks and the development of mitigation plans.
- Manage improvement projects and ensure timelines and deliverables are met.
- Evaluate the effectiveness of process improvement implementation.
- Provide coaching and supervision to the BPI team and RM Specialists.
- Prepare progress reports and provide improvement recommendations to management.
Job requirements
- Bachelor's degree in Accounting/Management/Industrial Engineering (Master's degree is a plus)
- Minimum 3 years in Business Process/Risk Management
- Able to analyze and redesign business processes (BPMN, Visio, or similar tools)
- In-depth knowledge of risk management, SOP development, and compliance
- Proficient in Excel, Microsoft Visio, and data analysis tools
- Understanding of quality management systems and continuous improvement
Benefits
- THR
- Annual bonus
- Career path
- Self development
- Mentoring & coaching