Job description
- Receive and confirm walk-in, telephonic and online reservations;
- Able to effectively communicate, engage and connect with customers;
- Able to effectively handle complaints and maintain customer experience;
- Able to upsell and meet daily targets;
- Ushering diners to their tables and providing them with menus;
- Able to transport food from kitchen to tables;
- Clearing glassware, smallware and crockery from each table;
- Extending an invitation for customers to return.
Job requirements
- Candidate must possess at least SMK / Diploma in any field;
- Experience specialized in Food & Beverages Service or Public Relation;
- Good appearance, pleasant personality and well groomed;
- Sales oriented, positive attitude and commitment to customer satisfaction;
- Friendly and eager to serve with attitude;
- Able to work under pressure;
- Able to work in a team, responsible and willing to learn to develop themselves;
- Able to speak & listen English.