Quality Management System (QMS) Specialist

PT Central Mega Kencana

Responsibilities

• Develop, review, and update policies, SOPs, Work Instructions, and forms.
• Manage document control, including approval, distribution, version control, and filing.
• Support the implementation and improvement of ISO 9001:2015.
• Assist with internal and external audits and follow up on audit findings.
• Identify root causes and monitor corrective actions.
• Support risk assessments and maintain risk registers based on ISO 31000.
• Evaluate process and control effectiveness.
• Analyze data and present improvement recommendations to management.
• Coordinate with process owners and stakeholders across different departments.
• Maintain the confidentiality of company documents and information.

• Bachelor’s degree in Accounting, Industrial Engineering, Management, Business, or a related field.
• Minimum 2–3 years of experience in QMS, Business Process Improvement, Risk Management, or Internal Audit.
• Good understanding of ISO 9001:2015.
• Familiarity with ISO 31000 and risk registers is preferred.
• Experience in developing SOPs and managing controlled documents.
• Experience supporting internal or external audits.
• Strong analytical, problem-solving, and communication skills.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Able to work with stakeholders at different organizational levels.
• Detail-oriented, proactive, and committed to confidentiality.
• Willing to work on-site from Monday to Friday.

• Professional development opportunities
• Career growth in an established jewelry retail company
• Collaborative and supportive working environment
• Employee discount