General Admin

Deskripsi Pekerjaan:

Sebagai General Admin & Customer Service, Anda akan menjadi penghubung utama antara perusahaan dan pelanggan serta bertanggung jawab atas kelancaran proses administrasi internal.

1. Customer Communication Management

• Respond promptly to customer inquiries via WhatsApp and various online marketplaces for three brands.
• Provide accurate product information, assist with orders, and manage post-sales service.
• Ensure high standards of profesional and customer satisfaction in all communications.

2. Inventory & Stock Control

• Perform routine stock opname (inventory checks) for beauty clinic and F&B brands.
• Maintain accurate inventory logs and reconcile discrepancies in stock levels.
• Support stock planning by providing timely inventory reports to relevant departments.

3. Sales Order & Documentation Support

• Assist in the preparation and processing of sales orders, invoices, delivery orders (DO), and purchase orders (PO).
• Ensure all documents are accurately recorded, filed, and accessible for audit and reporting purposes.
• FU on payment terms, delivery schedules, and order statuses as required.

4. Marketplace & E-Commerce Management

• Monitor and update product listings, pricing, and availability on online marketplaces.
• Track customer reviews and respond professionally to enhance brand credibility.
• Coordinate promo or campaigns with the mkt team for better online reach.

1. Gaji & Tunjangan
2. Lembur (Jika diperlukan)
3. THR
4. BPJS
5. Support Vitamin