Trainee - Waiter/ss - Apéritif Restaurant

The Trainee supports the Food and Beverage (F&B) service team in delivering refined, attentive guest experiences, maintaining impeccable table settings, and mastering the fine-dining sequence of service.

Key Responsibilities

• Table Setup & Maintenance:
• Assist in polishing fine glassware, silverware, and china before service.
• Execute proper fine-dining table setting (mise en place), fold napkins, and ensure spotless presentation.
• Clear, crumb, and reset tables smoothly and discreetly between courses.
• Guest Service Support:
• Help greet and seat guests in a warm, polite, and professional manner.
• Assist senior waiters in presenting menus, explaining daily specials, and relaying guest orders to the kitchen and bar.
• Help run food and beverages from the kitchen to the dining room following correct service protocol.
• Product & Menu Learning:
• Study food ingredients, preparation methods, wine and beverage pairings, and allergy protocols.
• Learn and practice standard operating procedures (SOPs) and the multi-step fine-dining sequence of service.
• Hygiene & Grooming:
• Maintain strict personal hygiene and immaculate grooming standards (hair, nails, uniform, and posture).
• Keep side stations, service pantries, and the main dining floor clean, organized, and compliant with health and safety standards.
• Team Collaboration:
• Assist during peak hours, private dining events, and special hotel functions.
• Communicate clearly with captains, hostesses, kitchen staff, and bar teams

Requirements & Qualifications

• Education: Current student or fresh graduate from a hospitality school, vocational high school (SMK Pariwisata), or tourism academy.
• Language: Good working knowledge of English (spoken) for interacting with international resort guests; local language skills are a plus.
• Appearance & Attitude: Professional personal grooming, polite demeanor, active willingness to learn, and a service-oriented mindset.
• Availability: Willingness to work flexible shifts, weekends, and public holidays as required by hotel operations.

Benefits:

• Trainee Certificate
• Provide Insurance by BPJS Employment : Work Accident Program (JKK), Life Insurance (JKM)
• A 1 time duty meal provided during working hours in Staff Cafeteria.
• In-house laundry for the hotel's working uniform.
• Career advancement opportunities.