Trainee - Housekeeping

The Housekeeping Trainee assists the housekeeping team in maintaining the highest standards of cleanliness, hygiene, and presentation across luxury villas, guest-facing public spaces, and back-of-house laundry operations. Under the guidance of supervisors, the trainee rotates through each section to learn standard operating procedures (SOPs), chemical safety, equipment handling, and guest etiquette.

Key Responsibilities

1. Assist in cleaning and maintaining guest villas, bedrooms, bathrooms, public areas, and other assigned facilities according to hotel standards.
2. Perform bed making, linen changing, amenity replenishment, and room preparation to ensure guest comfort and satisfaction.
3. Clean and sanitize public areas, restrooms, floors, furniture, and other facilities to maintain cleanliness and hygiene.
4. Assist with laundry operations, including sorting, washing, drying, ironing, folding, and distributing guest laundry, uniforms, and hotel linens.
5. Ensure proper handling, storage, and organization of cleaning supplies, laundry equipment, amenities, and linen inventories.
6. Report maintenance issues, damaged items, and lost-and-found belongings to the appropriate supervisor.
7. Follow hotel procedures, safety guidelines, and hygiene standards while performing all assigned duties.
8. Work collaboratively with the Housekeeping team and perform other related duties as assigned by the supervisor.

Job Requirement

1. Currently pursuing or recently graduated from a vocational school or college in Hospitality, Hotel Management, Room Division, or a related field.
2. Demonstrates a strong interest in housekeeping operations and hotel service standards.
3. Possesses basic knowledge of housekeeping procedures, cleanliness, and hygiene, with a willingness to learn.
4. Good command of spoken and written English; additional foreign languages are a strong advantage.
5. Has good communication skills, a positive attitude, and the ability to work effectively in a team.
6. Demonstrates attention to detail, discipline, responsibility, and a strong willingness to learn.
7. Willing to undergo job rotation in Villa Attendant, Public Area, and Laundry sections.
8. Able to work flexible shifts, including weekends and public holidays, according to hotel operational requirements.

Benefits:

• Trainee Certificate
• Provide Insurance by BPJS Employment : Work Accident Program (JKK), Life Insurance (JKM)
• A 1 time duty meal provided during working hours in Staff Cafeteria.
• In-house laundry for the hotel's working uniform.
• Career advancement opportunities