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Customer Success Manager Branch A
Pusat
Contract
On Site
Valid until 29 Sep 2026
Rp 14.000.000 - Rp 15.000.000
3 headcount needed
Job description
- Handle user inquiries and complaints through live chat/phone call/email
- Ensure user satisfaction through feedback and solution
- Inform user in case of website maintenance or any problems occurred
- Collaborate with internal team to handle complaints and other inquiries
Job requirements
- Minimum of 1 year working experience in Customer Support or related fields. Fresh graduates from all majors are also welcomed to apply
- Experience in handling user inquiries and complaints through live chat is a plus
- People-oriented, proactive, and communicative
- Good analytical and problem-solving skills
Job information
Education
Master Degree (S2)
Experience level
Mid Senior Level
Minimum experience
3 years
Gender
No Qualification
Published date
07 Sep 2026