Account Executive

• Be a trusted advisor for customers in relation to our products and services to ensure client’s success and satisfaction
• In-depth knowledge of our products and services as well as our competitor’s offerings
• Maintain and retain existing customers and drive further business
• Keep in touch with recent industry development and news, as well as the competitive landscape including our competitor’s movement and offerings. Relationships building: continuously engage and touch base with existing customers and listening to their needs, and stay in close communications
• Ensuring consistency and quality of service
• Know intimately the details on clients journey end-to-end from outbound to onboarding class to class completion and maintaining leads
• Liaising with operations, student success and partners to ensure issues are resolved over email, phone, or in person
• Work closely with the team to develop curated strategy and initiatives to help customer success thereby driving revenue growth and loyalty from existing customers

• Minimum of 1-2 years experience of sales, marketing or account management
• Experienced in handling and dealing with partners in an Education/ Training company, Institution or School.
• An exceptional track record of driving revenue and achieving OKR through partnerships
• Multi-tasking and able to work under pressure and constantly changing environment
• Demonstrated outstanding communication, relationship building and influencing skills
• Passionate in driving innovation in education space

Besides remuneration and benefits, we also notice other factors that might interest you.