support

We are seeking a detail-oriented and tech-savvy IT Support Specialist to join our growing team. This role is responsible for maintaining the organization’s IT systems, troubleshooting technical issues, and providing support to internal teams to ensure smooth and efficient operations.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Proven experience in an IT support or help desk role.
• Strong knowledge of Windows/Mac OS, Microsoft Office 365, and networking fundamentals.
• Familiarity with Active Directory and basic server administration is a plus.
• Excellent problem-solving and communication skills.
• Ability to work independently and manage multiple tasks efficiently.

Preferred Qualifications:

• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP).
• Experience with cloud services (e.g., Azure, AWS, Google Workspace).
• Familiarity with ticketing systems (e.g., Jira, Zendesk, ServiceNow)