Job description
- Manage and grow existing hyperscale customer accounts, ensuring customer satisfaction, contract renewal, and upselling of Bitera Data Center services
- Act as the primary point of contact for hyperscale, enterprise, FSI, and strategic customers
- Build and maintain strong, long-term relationships with key stakeholders and decision makers
- Understand customer business needs and align Bitera’s data center solutions accordingly
- Lead commercial discussions, including pricing, contract negotiation, and contract extensions
- Coordinate customer issues internally and ensure timely resolution
- Maintain accurate and up-to-date sales pipeline in CRM
- Conduct regular customer engagement sessions and business reviews
Job requirements
- Minimum 3–8 years of experience in Business Development / Sales, preferably in Data Center, or Hyperscale / Cloud Infrastructure, or IT Infrastructure, or Telecom
- Proven experience handling B2B / enterprise / hyperscale customers (mandatory)
- Strong background in solution selling and consultative sales
- Excellent negotiation and commercial discussion skills
- Fluent in Bahasa Indonesia, English and Mandarin (spoken & written) – Mandarin is mandatory
- Strong stakeholder and relationship management skills
- Self-motivated, proactive, and result-oriented
- High integrity and professionalism
- Strong time management and follow-up discipline
- Able to work independently and as part of a team
- Willingness to travel as required
Benefits
- Competitive salary package and allowances
- Sales Incentives
- Health insurance coverage (BPJS Kesehatan & BPJS Ketenagakerjaan) and Private Insurance
- Annual leave entitlement in accordance with company policy
- THR (Religious Holiday Allowance)
- Training and professional development opportunities
- Career growth and internal mobility opportunities
- Supportive and collaborative work environment
Job information
Education
Bachelor Degree (S1)
Experience level
Mid Senior Level
Minimum experience
2 years
Gender
No Qualification
Published date
20 Feb 2026