Job description
- Develop and implement learning and development programs to support business goals.
- Identify training needs and create effective learning solutions.
- Coordinate onboarding, leadership development, and employee training activities.
- Monitor training effectiveness and maintain learning records and reports.
- Work closely with department leaders to build a culture of continuous learning.
- Ensure all mandatory training and compliance requirements are completed.
Job requirements
- Minimum 3–5 years of experience in Training & Development, Learning & Development, or Human Resources.
- Experience in hotel, hospitality, luxury service, or customer service industry is preferred.
- Strong facilitation, presentation, coaching, and communication skills.
- Able to design, deliver, and evaluate training programs based on business and operational needs.
- Good understanding of training needs analysis, competency development, onboarding, service culture, and leadership development.
- Familiar with LMS, training administration, and training reporting.
- Excellent command of English and Bahasa Indonesia, both written and spoken.
- Creative, organized, people-oriented, and able to work with different levels of employees and management.
Benefits
- BPJS Kesehatan & Ketenagakerjaan
- Health Insurance
- Transport Allowance
- Duty Meal