Collect and analyze regular reviews of the business and important customers in order to better understand projects in the future and customer’s expectations.
Forecast the market trends and tendencies, execute market analysis, product research and development
Provide customers with great experience and service, efficiently implement the procedures and policies of the company into executing an innovative process.
Build new customer journeys, combining learnings to date and new ideas to deliver the values.
Optimist existing customer communications to increase conversion rates and improve customer experience
Job requirements
Bachelor Degree in Marketing or related field
1-2 years’ related working experience in e-commerce and/or Building Material industry is added advantage
Experience in using e-commerce platform (Shopee/Tokopedia/Lazada/Blibli/Bukalapak/others) is a plus point
Skills Required: Administration skill, Time management skill, Excellent customer service and communication skill, Able to use Microsoft Office, good in English (written & spoken), Knowledge in running social media is a plus point, detailed oriented and fast learner