Job description
- Develop digital collection strategies for all customer segments.
- Design a customer journey for collection based on customer payment behavior.
- Develop a data driven collection approach.
- Determine customer segmentation based on the risk level of late payments.
- Set collection priorities based on the probability of payment.
- Optimize recovery rates and minimize Non Performing Loans (NPLs)
Job requirements
- Minimum D3/S1 degree in Economics, Management, Information Technology, or related fields.
- At least 1 year in collection, finance, or customer service.
- Strong verbal communication, data analysis, risk identification, and proficiency in receivable management systems and digital collection applications.
Benefits
- Private Health Insurance
- BPJS Kesehatan
- BPJS Ketenagakerjaan
- Tunjangan Hari Raya
- Tunjangan Akhir Tahun
- Kompensasi Akhir Kontrak