DESK COLLECTION

- Collect payments from customers by using phone calls and WhatsApp.
- Track assigned accounts to identify outstanding debts
- Negotiate pay-off deadlines or payment plans
- Ensure compliance with company and collection regulations
- Achieve KPIs for personal performance and team goals

- At least high school graduate in any field.
- At least 1 year of work experience in related function, experience in Fintech industry will be an advantage
- Familiar with collection strategies, collection target, and adept at negotiating repayment terms and methods
- Excellent writing and communication skills
- Good interpersonal and computer skills
- Capable of working independently or collaboratively in a team
- Willing to work shifts and handle pressure

Akulaku cares about their employess, we call them Aku-Pals! By joining Akulaku, you'll receive several perks and benefifts for this position:​

- Health & Social Security: BPJS Kesehatan, BPJS Ketenagakerjaan, Insurance

- Personal Working Supplies: Asset, New Hire Kit

- Personal Growth: Aku-Pals work buddy program sharing session, Internal & External Training

- Work-Life Balance: Paid Leaves, Engagement & Holiday Events

Our office is located in Sahid Sudirman Centre with easy access to Minimart, ATM, MRT & Subway, etc.